Privacy Policy - NPB Utilities

Introduction

NPB Utilities Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website npb-utilities.co.uk.

Data Controller

NPB Utilities Ltd is the data controller responsible for processing your personal data.

Types of Personal Data We Collect

We may collect the following types of personal data:

Contact Information: This includes your name and email address.
Usage Data: Information about how you use our website, including IP addresses, browser type, and pages visited.
Cookies: We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

How We Use Your Personal Data

We process your personal data for the following purposes:

Providing Services: To fulfill contracts, respond to inquiries, and deliver services.
Marketing: To send promotional materials and updates (you can opt out at any time).
Improving Our Website: Analyzing usage data to enhance our website’s functionality and user experience.
Legal Compliance: Complying with legal obligations, including GDPR requirements.

Legal Basis for Processing

Our legal basis for processing your personal data includes:

Contractual Necessity: Processing necessary for fulfilling contracts.
Legitimate Interests: Processing for legitimate business interests.
Consent: Obtaining your consent for specific purposes (e.g., marketing).

Data Retention

We retain your personal data only for as long as necessary to achieve the purposes outlined in this policy. When no longer needed, we securely delete or anonymise it.

Your Rights

Under the Data Protection Act 2018 and GDPR, you have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Correct any inaccuracies in your personal data.
Erasure: Request deletion of your data.
Restriction: Restrict processing under certain circumstances.
Data Portability: Obtain a copy of your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or direct marketing.